Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf

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Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download. Software presents both an opportunity and a threat. Software runs our lives. The list of applications in which software is a critical component is endless: elevators, airlines, telecommunications, medical devices, education, and countless others. Data from the Software Engineering Institute indicates that approximately 60% of software development organizations that have had formal assessments designed to determine how their software is developed are at the lowest level of capability. These assessments are based on the Capability Maturity Model—a framework for achieving process improvement.

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

This lowest level is characterized as ad hoc and chaotic, having virtually nothing in the way of organized project management or software engineering practices. Over 600 organizations worldwide have gone through such assessments. These are organizations that have either embarked on improvement efforts of their software development process or made a commitment to do so. If we add in all the organizations that have not had assessments performed, or have no plans to implement process improvement, we estimate that the number of organizations at the lowest level is probably well in excess of 80%. What is the consequence of this low level of process capability operating in most organizations developing software? Let’s look at personal computers.

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

How many users are really happy with the quality of their software products? Horror stories about people losing hours of work because the computer locked up at an inopportune time are common topics of conversations in social and business meetings. What about mainframe software? Newspapers frequently describe how bugs in telephone switching software cause catastrophic outages, or how bank information systems lose track of millions of dollars in accounts.

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

Processes are the link between past, present, and future activities. We believe that following a highly capable process does make a difference. Achieving such process capability requires continuous improvement. What are the barriers to process improvement? A nonexhaustive list includes: Lack of data: Many organizations have no idea what their current levels of performance are. They have never implemented effective measurement programs, and have very little idea whether they are performing well or are in deep trouble. For instance, they do not know if the bug rate in their delivered software is at, above, or below industry norms, or how long it really takes to deliver a given set of capabilities.

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

For many companies that do collect data, the data is never used, or is not used properly. Extreme focus on time to market: Working on process improvement is perceived as getting in the way of getting new products (or updates to existing products) out the door. Some companies feel that, while process improvement would be nice to have, they just can’t spare the people or the time. Cost: While there is often money to acquire new tools or computing equipment, there is usually little money allocated to process improvement. It’s not perceived as something that requires a capital investment.

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

Software Process Quality Management and Control by Ron S. Kenett and Emanuel R. Baker pdf free download

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